Caterpillar makes internal changes in 2 divisions

Caterpillar Inc. has made internal management changes to help improve three divisions.
Caterpillar Inc. has made internal management changes to help improve three divisions. | Courtesy of Shutterstock
Caterpillar, Inc. announced Sept. 24 that it made internal changes in two of its divisions to improve and speed the delivery of customer support while simplifying the way the company interacts with its global dealer network.

“These organizational changes will drive needed simplicity to the business, further enabling us to meet customer and dealer needs by becoming more nimble, lean and responsive,”  Caterpillar Group President for Customer and Dealer Support Rob Charter said. “Our dealers are the best in the industry when it comes to knowing and serving our customers. These changes will help Caterpillar increase accountability at the divisional level and continue to differentiate the Caterpillar business model from our competitors.”

Caterpillar also is shifting its executive focus on three strategic initiatives – data analytics, digital and innovation capabilities; Lean Transformation; and the Across the Table initiative. Having this additional, executive-office focus is aimed at complementing the new structure of Caterpillar’s customer and dealer-facing divisions.

The company also announced that Mining Sales and Support Division Vice President Chris Curfman is retiring, effective Dec. 31, 2015. His division will be integrated into the existing Global Mining machine business divisions.

Caterpillar Vice President Tom Bluth will oversee the Surface Mining and Technology Division while Vice President Denise Johnson will lead the Material Handling and Underground Division.

Charter said the changes would strengthen Caterpillar’s position within the equipment industry.

“Our team will be more responsive, agile and better positioned to work with our dealers as we serve our customers,” Charter said.

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